WEDNESDAY 1/25/23 HOURS 10:30 AM TO 3PM DROP OFF AND PICK UP ONLY NO LABEL PRINTING.  RESUME REGULAR SERVIICE ON THURSDAY.

Everyone PLEASE send us an email with your contact info.  New package logging system coming. :)

We need to hear from YOU!

Many people just haven't called or emailed about packages that have been here since 3/20/20.  Please contact us by 11/15/22.  All back storage has to be paid by 12/10/22 or items will no longer be stored.

Shop early for the holiday, expect shipping delays.

NEW HOURS: 4/1/22*

M-F 10:30AM TO 4:30PM

* special arrangements can be made for other times/special circumstances.  An added fee may be involved.

NO ARRIVE CAN return to Canada EFFECTIVE 10/1/22!!!!

PLEASE NOTE: WE WILL NOT RELEASE YOUR PACKAGES UNLESS THE HOLDING FEE IS PAID   That is how we keep our doors open. The fees are small in comparison to the convenience of not having to have a physical address and the bills associated with it; not having to have staff on hand to receive your packages/freight; not having to "be here" when packages arrive and being able to pick up your items at a time that is convenient for you.

PLEASE make arrangements to pick up your items! Some people only have a small item... those aren't a major issue.  There are customers with dozens of packages and car parts and bigger items that have been here for 2 years and more boxes arrive daily! All new small shipments should be in and out within a two week period UNLESS OTHER ARRANGEMENTS ARE MADE larger shipments within 48 hours.

If you are unable to come to pick up your packages....Please make arrangements to pay for your items here and either prepare a label at www.netparcel.com and email it to us to expedite your shipment or call Point to Point International Couriers @ 518-980-3610 to have your items picked up and transported to Canada.

 WE WILL NO LONGER PREPARE LABELS ON YOUR BEHALF UNLESS YOU HAVE YOUR OWN FEDEX ACCOUNT. You MAY SEND US PREPAID LABELS FOR USPS, UPS, FEDEX OR DHL.

FOR HEAVIER ITEMS AND BULK SHIPMENTS THERE IS ALSO THE POSSSIBILITY THAT FREIGHT MAY BE EXPEDITED VIA A BORDER CARRIER, PLEASE CALL TO ARRANGE THAT SERVICE. AGAIN YOU WILL BE REQUIRED TO MAKE ARRANGEMENTS FOR THE SHIPMENT. A COURIER IS ALSO AVAILABLE TO TRANSPORT YOUR ITEMS TO THE FREIGHT FORWARDER. REGULAR FREIGHT FEES APPLY.

BOTH THE FREIGHT FORWARDER AND THE COURIER ARE SEPARATE COMPANIES.

Hours subject to change

If you are showing symptoms please stay in your vehicle, call the shop and we will bring your item out to you 315-393-4770.  We are in a time of uncertainty, we do have cleaning measures in place but as you see on the news, things change from day to day.  Call if you need something and I will be more than happy to try and make arrangements for you.  Thank you.  Be safe and WELL!

NEW CHARGE FOR OUTGOING PALLET SHIPMENTS:

FREIGHT SHIPPING RATE FOR PALLETS DROPPED OFF:  $25 for pallets dropped off and forklift used/ email bill of lading printing and forklift loading onto the outgoing truck

Our NEW forklift has a heavier capacity for those of you that have been buying furniture, windows, kitchen appliances and sporting equipment. :)

Regular package pickup rates remain at $5 up to 40 lbs.  $10 for over 40 lbs. (INCLUDES BULK LOOSE SHIPMENTS)

FREIGHT RECEIVING RATE: 

FOR SKIDS AND PALLETS THE CHARGE WILL BE $30 EFFECTIVE Sept. 1, 2018. 

A $5 a day surcharge per piece will be added for every day FREIGHT {including large quantity loose boxes} is not picked up within 24 hours of delivery.  

HOURS:

Monday -10:30am to 4:30pm

Tuesday - 10:30am to 4:30pm

Wednesday - 10:30am to 4:30pm

Thursday - 10:30am to  4:30pm

Friday - 10:30 am to 4:30pm

Saturday - 10:30am to 12:00 noon (by appointment only)

(If no calls are received by Friday then we will not be open Saturday)

Sunday  CLOSED 

IF OTHER ARRANGEMENTS NEED TO BE MADE, PLEASE CALL

We offer invoice printing and copy services for our clients.  PLEASE "FORWARD" whatever you need printed to roethelparcel@yahoo.com  and it can be printed for you.  For Covid 19 restrictions computers and other equipment are not available for people other than employees to use.