PLEASE NOTICE COVID-19

NEW HOURS:  M-F ONLY

     11AM to 3PM

 

PLEASE NOTE CHANGE IN SHIPPING OPTIONS.... WE WILL NO LONGER PREPARE LABELS ON YOUR BEHALF UNLESS YOU HAVE YOUR OWN FEDEX ACCOUNT. You MAY SEND US PREPAID LABELS FOR USPS, UPS OR FEDEX. 

 

Due to the Canadian border being closed, we will suspend our Saturday operating hours until the border re-opens or special arrangements CAN be made by calling the office 

 

TO HAVE PACKAGES SHIPPED TO YOURSELF... LAUREL WILL COMBINE YOUR ITEMS AND REPACKAGE FOR A SMALL FEE.  REGULAR RECEIVING PACKAGING CHARGES STILL APPLY.  DUE TO THE LARGE NUMBER OF PEOPLE THAT WON'T PAY THE CANADA CUSTOMS AND DUTY CHARGES THAT YOU ARE BILLED DIRECTLY FROM THE CARRIER {THE CARRIER PAYS THE DUTIES AND TAXES ON YOUR BEHALF TO RELEASE YOUR ITEMS FROM CANADA CUSTOMS AND THESE FEES ARE SEPARATE FROM THE ACTUAL SHIPPING/BROKER CHARGES} ... WE WILL NO LONGER PREPARE LABELS ON YOUR BEHALF UNLESS YOU HAVE YOUR OWN FEDEX ACCOUNT.  LAUREL HAS TO PAY OVER $1500 IN FEES TO FEDEX BECAUSE OF NONPAYING CUSTOMS/DUTIES/GST/HST.  

 

AS AN ALTERNATIVE:  YOU can go to: www.netparcel.com   and do your own label from our address DO NOT PUT ROETHEL PARCEL SERVICE... PUT YOUR OWN NAME AT OUR ADDRESS to yourself and you can fill out the online forms and obtain a shipping label which you can e-mail to us to put on your package giving you complete control of your shipment costs.  We can still combine shipments for you if you wish that service for a small fee. REGULAR PACKAGE FEES APPLY.

 

FOR HEAVIER ITEMS AND BULK SHIPMENTS THERE IS ALSO THE POSSSIBILITY THAT FREIGHT MAY BE EXPEDITED VIA A BORDER CARRIER, PLEASE CALL TO ARRANGE THAT SERVICE. AGAIN YOU WILL BE REQUIRED TO MAKE ARRANGEMENTS FOR THE SHIPMENT. A COURIER IS ALSO AVAILABLE TO TRANSPORT YOUR ITEMS TO THE FREIGHT FORWARDER. REGULAR FREIGHT FEES APPLY.

BOTH THE FREIGHT FORWARDER AND THE COURIER ARE SEPARATE COMPANIES.

  11AM - 3:30 PM early FX                                 pickups

Hours subject to change

If you are showing symptoms please stay in your vehicle, call the shop and we will bring your item out to you 315-393-4770.  We are in a time of uncertainty, we do have cleaning measures in place but as you see on the news, things change from day to day.  Call if you need something and I will be more than happy to try and make arrangements for you.  Thank you.  Be safe and WELL!

 

NEW CHARGE FOR OUTGOING PALLET SHIPMENTS:

FREIGHT SHIPPING RATE FOR PALLETS DROPPED OFF:  $20 for pallets dropped off and forklift used/ email bill of lading printing and forklift loading onto the outgoing truck

      

 

NEW  HOURS:

Effective MONDAY, JULY 27,2020 our daily hours will be from 11AM to 3:30PM Monday through Friday.  Saturday will still be from CLOSED UNTIL AFTER COVID.

Customers needing to make arrangements to pick up packages after 4PM please CALL by 3PM to make arrangements. 

 

Our NEW forklift has a heavier capacity for those of you that have been buying furniture, windows, kitchen appliances and sporting equipment. :)

 

Regular package pickup rates remain at $5 up to 70 lbs.  $10 for over 70 lbs.

FREIGHT RECEIVING RATE: 

FOR SKIDS AND PALLETS ONLY...THE CHARGE WILL BE $30 EFFECTIVE Sept. 1, 2018.  A $5 a day surcharge will be added for every day FREIGHT is not picked up within 24 hours of delivery.  

FREIGHT SHIPPING RATE FOR PALLETS DROPPED OFF:  $20 for pallets dropped off and forklift used/ email bill of lading printing and forklift loading onto the outgoing truck

 

 

 

 

HOURS:

 

Monday -11am to 3:30pm

Tuesday - 11am to 3:30pm

Wednesday - 11am to 3:30pm

Thursday - 11am to  3:30pm

Friday - 11am to 3:30pm

Saturday- CLOSED DURING COVID SHUT DOWN

 

 

IF OTHER ARRANGEMENTS NEED TO BE MADE, PLEASE CALL

Click below to track your packages!

We are an Authorized FedEx ShipCenter and accept shipments from any and all shipping services, including FedEx Ground, Home Delivery, and Express, UPS Ground and Air, DHL, and the United States Postal Services.

 

Are you a Canadian citizen looking to ship to a US address? Well look no further!

 

Our package pickup prices are in US Dollars and are as follows:

 

$5.00 per package/and  $5 per tire for thirty (30) days.  

$10.00 per package exceeding 70 lbs.

 

If you are shipping freight, our prices are as follows:

 

$30.00 initial charge per skid/pallet, plus $5.00 per day after 1 day.

(Larger shipments may require a larger forklift rental at additional cost)

 

Car/Vehicle storage (waiting for export to Canada) available.  We have both inside and outside storage available.

 

We accept Visa, MasterCard, Discover and American Express.  US Funds preferred; Canadian currency discounted.

We offer invoice printing, fax services and copy services for our clients.  Computer with wifi and printer available for your use.

Roethel Mailing Center

& Parcel Service

 

1801 Ford St

Ogdensburg, NY 13669


Phone: 1(315) 393-4770

             

E-mail: roethelparcel@yahoo.com

Click above for directions from the Ogdensburg-Prescott Bridge.

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