WELCOME all our new customers from NAC Logistics!

Our family business has been at this location for 41 years as of 3/14/25.

We accept US cash & Canadian Debit & Credit Cards for payment. Mail and package receiving, freight and office services are available.

HOURS have changed, we are open longer daily. Saturday pickup by appointment only with prior notification... usually 11am to NOON.

Notification software being installed for package notification in June. I AM CURRENTLY BUILDING THE DATA BASE AND THE SOFTWARE MAY BE ONLINE AS EARLY AS THURSDAY, 6/5/25.

To register all I need is YOUR email.  Please email me at roethelparcel@yahoo.com 

INCLUDE THE FIRST AND LAST NAME WE MIGHT SEE ON THE PACKAGE AS WELL AS ANY OTHER NAMES/EMAIL ADDRESSES.  If you put your phone number as well we will keep that for contact.

The new software scans the label of the package and sends you an image of that. You will see what we see on the package... tracking number and weight.

IT IS IMPERATIVE THAT YOU DO NOT PUT ROETHEL PARCEL SERVICE OR RIVER RAT DESIGNS ON ANY INCOMING PACKAGES/MAIL unless it is addressed to us. The scanner will send me an email which will do you no good.  Effective 6/15/25 ALL PACKAGES ADDRESSED TO ROETHEL PARCEL SERVICE or RIVER RAT DESIGNS that are customer packages WILL HAVE TO BE REFUSED. We are NOT allowed by USPS to accept random packages as that could be mail fraud.

 

Please make arrangements to retrieve your packages within 90 days. Freight shipments should be picked up within 48 hours. PLEASE CALL if you cannot fit in this time frame.

2025 - Rates: US funds only

* credit cards accepted

- $5 per package up to 30 lbs for 30 days

- $10 per package over 30 lbs excluding freight shipments.

- $35 pallet charge for receiving additional $5 per day after 48 hours.

- $25 fee for freight shipments dropped off to ship out.  

 

If you have a small package we can arrange to leave it - please call by Friday NOON.

 

PLEASE NOTE: WE WILL NOT RELEASE YOUR PACKAGES UNLESS THE HOLDING FEE IS PAID   That is how we keep our doors open. The fees are small in comparison to the convenience of not having to have a physical address and the bills associated with it; not having to have staff on hand to receive your packages/freight; not having to "be here" when packages arrive and being able to pick up your items at a time that is convenient for you.

If you are unable to come to pick up your packages....Please make arrangements to pay for your items here and  prepare a label at www.netparcel.com and email it to us to expedite your shipment.   

HOURS:

 

Monday -10:30am to 5:00pm

Tuesday - 10:30am to 5:00pm

Wednesday - 10:30am to 5:00pm

Thursday - 10:30am to  4:30pm

Friday - 10:30 am to 5:00pm

Saturday - Closed (Pickup by appointment ONLY ususally 11am-Noon)

Sunday - CLOSED

 

 

IF OTHER ARRANGEMENTS NEED TO BE MADE, PLEASE CALL

Click below to track your packages!

We are an Authorized FedEx ShipCenter and accept shipments from any and all shipping services, including FedEx Ground, Home Delivery, and Express, UPS Ground and Air, DHL, and the United States Postal Services.

We offer invoice printing and copy services for our clients.  PLEASE "FORWARD" whatever you need printed to roethelparcel@yahoo.com  and it can be printed for you.  For Covid 19 restrictions computers and other equipment are not available for people other than employees to use.

Roethel Mailing Center

& Parcel Service

 

1801 Ford St

Ogdensburg, NY 13669


Phone: 1(315) 393-4770

             

E-mail: roethelparcel@yahoo.com

Click above for directions from the Ogdensburg-Prescott Bridge.
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